Clear, Patient Technology Support When You Need It
Personal help for everyday technology, online safety, and digital organization focused on simplicity, security, and peace of mind.
How I Can Help
Computer & Device Support
Help with computers, tablets, phones, printers, Wi-Fi, and everyday troubleshooting without the stress.
Passwords & Account Help
Password resets, account access, two-factor authentication, and password managers set up simply and securely.
File Organization & Digital Cleanup
Organizing files, photos, and email so everything is easier to find and easier to maintain going forward.
Online Safety & Scam Prevention
Spotting scams, securing accounts, and learning what to do if something feels “off” calm guidance you can trust.
Google Workspace & Small Business Support
Gmail, Drive, Docs, sharing, permissions, and workflow basics—great for small teams that want things organized and secure.
WordPress Website Support
WordPress design, updates, fixes, backups, security basics, and help with Elementor edits so your site stays reliable.
One-on-One Education & Workshops
Want to feel more confident with technology? I offer patient, hands-on training tailored to your needs either one-on-one or in small group workshops. Popular topics include scam awareness, password safety, email basics, and organizing files.
Scam & fraud awareness
Learn how to spot common scams, avoid suspicious messages, and know what to do if something doesn’t feel right.
Passwords & safe logins
Set up strong, easy-to-manage passwords and understand safe ways to sign in without writing everything down.
Email, files, and everyday tech basics
Get comfortable with email, organizing files, and using your devices in ways that make daily tasks easier and less frustrating.
Step 1: Initial Assessment
We start by understanding your unique needs and assessing any challenges you’re facing. This helps us tailor our approach to suit your situation.
Step 2: Action Plan
After gathering all the necessary information, we create a clear action plan. This outlines the steps we’ll take to resolve your issues effectively.
Step 3: Implementation
With the plan in place, we begin implementing solutions. We keep you informed at every step, ensuring you feel at ease throughout the process.
Monthly Support Plans
Designed for clients who want ongoing help, faster response times, and the reassurance of having someone they already know and trust when questions come up.
Flat Tops Tech Care
Ongoing support for peace of mind and priority help-
Includes up to 1 hour of support per month
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Priority scheduling
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Remote Support
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Discounted Additional Time ($90/hr)
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Cancel Anytime
Monthly support is flexible. You can change plans or cancel at any time—no long-term contracts.