Support Built on Trust, Clarity, and Care
Reliable, patient support focused on clarity, security, and peace of mind.
Hi, I’m Zach
I’m the founder of Flat Tops Digital Services, and I work one-on-one with individuals and small businesses who want technology to feel simpler and more manageable.
Over the years, I’ve spent countless hours working with technology in both professional and personal settings, helping people troubleshoot problems, set up systems, and make sense of tools that often feel unnecessarily complicated. I’ve seen how stressful technology can become forgotten passwords, suspicious emails, printer issues, file chaos, and constant worries about scams or security. Too often, people are left feeling overwhelmed or embarrassed to ask for help.
I’ve always enjoyed teaching and mentoring, and that’s what led me to start this business. I wanted to offer something different: calm, patient, reliable support that meets you where you are. My goal isn’t just to fix problems it’s to explain what’s happening, answer questions along the way, and help you feel confident and comfortable using technology moving forward.
My Approach
Patient and Clear – I explain things in plain language, at your pace
Practical Solutions – No unnecessary tools or upselling
Education-Focused – I teach as I help, so you’re not dependent on me
Security First – Special attention to scams, fraud prevention, and account safety
Personal Support – You’re never “just another ticket”
Technology shouldn’t feel rushed or intimidating. I take the time to listen, explain, and make sure you feel comfortable not confused when we’re done.
What I Help With
Computer, printer, and device troubleshooting
Passwords, account access, and organization
File cleanup and digital organization
Scam awareness, fraud prevention, and online safety
WordPress website support and maintenance
One-on-one education and guidance
If you’re not sure whether something fits, just ask chances are, I can help.
Local, Reliable Support
Based in Colorado, I work with clients who value trust, clarity, and personal service. Whether we’re working in person or remotely, my focus is always on reliability, honesty, and peace of mind.
Ready to Get Started?
If technology has been causing frustration or stress, I’d be happy to help. Reach out today, and we’ll take it one step at a time.
Our Core Principles
I believe technology should feel simple, not stressful. My approach is patient, clear, and focused on your comfort and security. I take the time to explain things in plain language, offer honest solutions without upselling, and make sure you feel confident and supported every step of the way.